The Ombudsperson Team hopes that you are staying safe and healthy. During this time, we are working remotely. However, we are readily available to assist you by telephone or e-mail, and you can reach us as follows:

Helpline – 1-888-445-1234
Please leave a voice message. We are checking messages throughout the day between 7:30 AM and 6:00 PM, Monday through Friday.

E-mail – afriend@auditor.lacounty.gov
We are checking e-mails throughout the day between 7:30 AM and 6:00 PM, Monday through Friday.

Also, you may visit Department of Children and Family Services website for information and resources: https://dcfs.lacounty.gov/coronavirus-covid-19-updates/


Thank you for your understanding!


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LA County Auditor-Controller Children's
Group Home
Ombudsman

Welcome!

The Children's Group Home Ombudsman serves as a personal rights advocate, providing a confidential and informal process to resolve issues that arise for children placed in group homes by the Los Angeles County Department of Children and Family Services (DCFS).