Ombudsman Hotline: 1-888-445-1234 (it's a free call)

  • The Ombudsman Hotline is answered between 7:00 a.m. and 5:00 p.m., Monday through Friday.

  • If you call before or after the above hours, on a holiday, a Saturday or a Sunday, please leave your name, phone number, and a detailed message and your call will be returned the next business day.

  • If your call is an emergency and you need to report child abuse, immediately call the Child Protection Hotline at 1-800-540-4000 or 9-1-1.

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The information you provide here will be kept confidential to the degree possible. However, we may need to reveal the information to investigate your concern. Anyone may file a complaint.


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